Physical therapy. Anytime, anywhere.

Video chat with a licensed Physera physical therapist to get answers, next steps, and treatment. It all takes place right on your smartphone without ever stepping foot in a clinic.

What does Physera treat?

We diagnose and treat nearly all muscle and joint issues.

Daily aches and pains

Find out why you're in pain and learn what you can do about it.

Injuries

Diagnose your injury, manage symptoms, and get better.

Chronic conditions

Get techniques to manage your pain and treatment to improve it.

How it works.

Video consultation.

Start with a face-to-face video chat with a licensed physical therapist. They’ll carefully assess your condition, guide you through a series of evaluative movements, and perform a full musculoskeletal evaluation. You’ll leave with direction to the right care option (whether or not it’s with Physera) and armed with the knowledge to get better.
Video visit being conducted in the Physera app
Three smartphones showing different Physera app features that help enable participant recovery

Recovery program.

Physera’s recovery program is an enhanced version of what you might experience via in-person physical therapy. It combines symptom relief, therapeutic exercise, patient education, and more with an always-available dedicated PT partnering with you throughout to ensure care is personalized to you.
  • Personalized recovery plan designed to treat the source of your pain, not just the symptoms.

  • App-guided exercises with 3D animations and voice narration to ensure proper pacing and form.

  • Dedicated physical therapist guiding you every step of the way with support, adjustments, education, and more.

  • Exercise kit complete with elastic bands, door anchor, and a phone stand – mailed to you.

Frequently asked questions.

A.

Yes. Physera is FREE for you and your family to use and at no time will you be billed for any part of the service. Physera is part of your Westlake health benefits and is offered at no cost.

A.

With Physera, you’ll have access to a dedicated licensed physical therapist who manages your recovery every step of the way through video visits, live chat and a personalized plan with guided exercises – all on your smartphone. You’ll also receive a free exercise kit in the mail that includes a phone stand, door anchor and elastic bands.

A.

The majority of “hands-on” assessments, including range of motion or mobility tests, can be replicated remotely. You may be surprised that over 80% of common muscle and joint pain diagnosis occurs during a patient history discussion. Physera’s high-quality, personalized care and its remote approach to diagnosis has shown to be just as accurate as in-person diagnosis.

A.

Appointments are generally available as early as the same day or next day. You will be prompted during the enrollment process to schedule your initial consultation. To schedule an additional appointment at any time, tap the “Inbox” tab in the bottom menu in the Physera app, then tap the calendar icon in the top right corner and tap the "schedule video visit” button.

A.

Most people can expect to experience improvements in the first two weeks but may vary on a case-by-case basis according to individual conditions and care plans. Your physical therapist will provide a recovery timeline that is in alignment with your personalized plan.

Stop waiting.
Start recovering.